Privacy Policy
Introduction
THRIGUN IT TECHNOLOGIES (OPC) PRIVATE LIMITED ("we", "us", "our") operates the Rentazza mobile application and website (rentazza.in). This Privacy Policy is published in compliance with Section 43A of the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (the "SPDI Rules"), and the Digital Personal Data Protection (DPDP) Act, 2023.
Cookie Policy
Rentazza uses cookies and similar tracking technologies to make our platform work, to improve your experience, and to understand how our services are used. What are cookies? Cookies are small text files placed on your device when you visit our website or use our app. They help us remember your preferences, keep you signed in, and analyze traffic patterns. Types of cookies we use: • Essential cookies: Required for core features such as authentication, security, and account access. • Functional cookies: Remember your preferences (e.g., language, location filters) to provide a smoother experience. • Analytics cookies: Help us understand how visitors interact with Rentazza so we can improve performance and usability. • Marketing cookies: Used to deliver relevant promotional content and measure campaign effectiveness (only with your consent). Third-party cookies: We may allow trusted partners (such as analytics and advertising providers) to place cookies on your device. These partners process data in accordance with their own privacy policies. Managing cookies: You can manage or disable cookies through your browser or device settings. Please note that blocking essential cookies may prevent parts of Rentazza from working correctly. Consent: By continuing to use Rentazza, you consent to our use of cookies as described in this policy. You may withdraw consent for non-essential cookies at any time via your browser settings.
1. Information We Collect
To provide our rental property marketplace platform, we collect two categories of information: • Personal Information: Name, email address, phone number, physical address, profile photos, and government-issued identification (if requested for user verification/KYC). • Sensitive Personal Data or Information (SPDI): Passwords for account authentication, and financial information (bank account details or transaction identifiers) processed through authorized payment gateways. We do not store raw credit/debit card numbers on our servers. • Technical Data: Device details (IP address, operating system, unique device identifiers), location data (with explicit GPS permission to show nearby rentals), and app usage logs.
2. Purpose of Collection and Processing
We process your personal data for lawful purposes only, specifically: • Facilitating connections between property owners/lessors and potential renters. • Verifying identities to maintain a secure ecosystem and prevent listing fraud. • Processing listing fees, priority packages, or enabling premium features. • Complying with statutory obligations and responding to regulatory authorities.
3. Data Storage, Retention, and Location
All user data collected through the Rentazza app is securely hosted and stored on servers located within the territory of India, as mandated by local data localization frameworks. We retain personal data only as long as your account remains active or as required by applicable laws (e.g., tax or financial audits). Upon account deletion or verified inactivity, data is permanently deleted or anonymized.
4. Disclosure and Third-Party Sharing
We do not sell your personal data. We disclose information to third parties only under the following conditions: • With Your Consent: Sharing contact info between property owners and renters when a connection is initiated. • Service Providers: Sharing data with trusted payment gateways, SMS providers, or cloud hosting partners who adhere to matching security protocols. • Legal Mandates: Disclosing data to law enforcement or statutory bodies without prior consent when presented with a formal written request under the law.
5. Data Protection and Rights of the Data Principal
In accordance with the DPDP Act, 2023, you hold the following rights: • Right to Access and Correction: You can view, update, or correct your personal data through the app settings. • Right to Withdrawal of Consent: You may withdraw your consent for data processing or location tracking at any time (which may limit access to specific features). • Right to Erasure: You may request the permanent deletion of your account and associated data.
6. Grievance Redressal Mechanism
To address queries, complaints, or to exercise your privacy rights, please contact our designated Grievance Officer. • Company Name: THRIGUN IT TECHNOLOGIES (OPC) PRIVATE LIMITED • Email Address: support@rentazza.in